Gain a 360 view on your Customers (White Paper)

November 20, 2010

Image representing Aberdeen Group as depicted ...
Image via CrunchBase

According to Aberdeen Group research, 96% of companies feel they have not maximized the full potential of the business from their existing customers.

This Aberdeen white paper, Providing a 360° View of the Customer, explores the benefits of improved customer loyalty and retention and identifies a strategic framework your company can use to improve performance in these areas.

In this white paper, you’ll learn:

How best-in-class companies achieve 47% higher customer retention
The four key performance criteria that distinguish best-in-class performers from the rest
Three common characteristics of top customer-oriented companies
Three steps companies must take to achieve top customer satisfaction and retention.

Download the white paper now.

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One Response to “Gain a 360 view on your Customers (White Paper)”


  1. […] Gain a 360 view on your Customers (White Paper) (entrepreneurssociety.wordpress.com) […]


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